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Western Data serves as your complete technology provider. That is why we offer a full range of professional services, each designed to complement our solutions and relieve you from managing multiple vendors. At Western Data, we can truly meet all your technology needs. With all of our employees dedicated to service, you can depend on the people of Western Data.


Support

Western Data has an established support system backed by a dedicated team who can handle any technology challenges you are facing. We employ a call tracking system, which monitors client issues and support problems, and we provide ample on-line documentation and help within our applications. You also have access to our dedicated 800-number with experts who are ready to help you address any technology issue that may arise.

Conversion & Implementation Services
At Western Data, we realize the importance of a secure, error-free implementation and conversion. That is why we have a full team of experts on staff to handle your entire installation process, as well as the migration from your old system to Western Data. The result and the benefit of working with Western Data  is the seamless migration of your bank to our system, and the transparency of your data conversion for your customers.
 

Training
Western Data has a full staff of certified and dedicated training professionals who can help you maximize our solutions to run your bank more efficiently. We provide personal training (one on one and/or class room) and documentation so that everything from your installation and conversion to your daily balancing activities are performed accurately and effectively. We offer additional training opportunities at our State of the Art Training Facility.


Networking Services
Our experienced staff provides advanced networking services so that you can have a complete solution from one source. Our highly qualified team of networking specialists can install the infrastructure to seamlessly connect and deliver our technology solutions to your bank. We also offer the ability to integrate your current technologies within your organization to enhance your existing environment. In addition, Western Data offers installation and support services that enable your bank to run efficiently every day.


Consulting

Western Data provides world-class strategic consulting services provided by professionals who know how to implement technology to enhance your business. Many of our staff members have worked within the financial services industry for a decade or more. You can depend on us to advise you on the best solutions to streamline internal operations and positively impact your bottom line.

eBusiness Solutions

Western Data offers a full suite of eBusiness solutions, including website design, web hosting, Internet access, and business recovery services. Clients can take advantage of our brilliant designers to develop a compelling and effective website with the ability to offer on-line banking to their customers. Our hosting services can be customized to meet your specific needs, and our business recovery services enable your financial institution to implement a business continuity program to protect your bank and keep you ready for business.

Open Monday through Friday 8 a.m. to 5 p.m.
 

Data Processing Center
513 N. Canal St.
Carlsbad, NM 88220
575.628.8318
877.870.5566
fax 575.628.8917
edp@wdsi.net directmail@wdsi.net

Mailing Address
P.O. Box 423
Carlsbad, NM 88221-0423

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